Flux Tamer. Fractional COO. ChangeMaker.
Bringing people centred structure to purpose-led organisations, and creating a New Normal.
I look further than just the initial scope, ensuring a deeper understanding of the wider organisational challenges and opportunities.
My core strengths are:
-
Strategic planning and roadmap prioritisation
-
Operational delivery on strategic projects
-
Creating systems and processes to support organisational growth
-
Recruitment and HR systems to ensure support operational growth
-
Product and delivery
-
Project management robustness
If you are an organisation with:
-
a new leader/leadership team
-
shifting strategic objectives
-
key projects needing experienced leadership
-
the need for a creative outside perspective
...then the New Normal can help.
About me
Hi. I'm Sarah - a "practical creative" who is passionate about solving tricky challenges with people centred solutions.
With a background in project and product management, operations, coupled with senior leadership experience, I bring a breadth of generalist capability to my consulting work.
I have worked across a range of organisations, from multinationals, and
government, to start ups and not for profits.
I pride myself at quickly being able to get to the "nub" of things.
I comfortably sit between strategy
and operations and am equally happy to drive strategic development, or deliver on operational objectives (aka I don't mind rolling up my sleeves and getting sh%t done!).
When I am not working, you will find me scouting op-shops, exercising, camping with
my whānau, walking the dog, or on the sports sideline watching my boys.
Contact me to learn more about what makes me hum.
Strategy to Structure
If you're feeling stuck between big ideas and actual delivery, this one's for you.
In just one focused day, we’ll take your strategic intent and turn it into a practical roadmap that your team can actually run with. No fluff, no jargon - just a clear, actionable plan that connects vision to action.
Ops Support
Flexible options depending on your needs.
Ops Mentoring: Monthly mentoring for the doers. I’m your outside pair of eyes and ears, keeping delivery on track and momentum high.
Ops Accountability: Quarterly check-ins to keep you honest, focused, and making real progress on your roadmap.
Ops Delivery Support: Hands-on support for critical non-BAU projects when your internal team is maxed out or missing the right skillset.
COO: Fractional
For those of you who need someone to come in and make the whole machine run smoother - without the commitment of a full-time hire.
I bring executive-level operational leadership to help put the right systems, structures, and processes in place, then hand it over when you're ready.
My fractional skills are best suited when an organisation is establishing new ways of working. I am great at seeing opportunities for efficient, effective, people centred change.
Approach
Connect
One size doesn't fit all – so my preferred approach is to meet and have a chat to better understand each other's working style (vibe), values and whether we believe I am the right fit for your team.
Scope
Once you know I have the expertise you need, I will work alongside you to dive a little deeper into your business needs.
This might be distilling and capturing your strategic vision and shaping this into an achievable roadmap or it could be designing processes to ensure your business stays on track – any of the things causing you sleepless nights.
Flux tame
This is where the rubber hits the road, working to bring continuity, order, and consistency to your business and help you create your New Normal.
I will be your trusted advisor and safe pair of hands, walking alongside you to bring positive person centred organisational impact.